Back to Accessibility

Consultation and resolution

If you have an accessibility concern, please follow the steps below to seek resolution.

Our feedback processes have been designed to be accessible. However, if you would like to request an accessible format or communication support in order to submit your concern, please inform the office you are raising your concern with.

Step 1: Campus Resolution

We encourage resolution of concerns at the local level. If you are experiencing difficulty accessing services due to a disability we ask that you speak with the representative in the divisional area where you are experiencing the concern. Divisions will work with you to resolve your concern in the best way possible.

Divisions are encouraged to speak with Accessibility Services on their campus for consultation support in resolving student concerns and Health & Well-being Programs & Services for consultation support in resolving employee concerns.

St. George Accessibility Services

UTM AccessAbility Resource Centre

  • 3359 Mississauga Road North, Room 2047 (South Building)
  • Mississauga, ON L5L 1C6
  • Phone: (905) 569-4699
  • Email:

UTSC AccessAbility Services

  • 1265 Military Trail, Room S302 (Science Building)
  • Scarborough, ON M1C 1A4
  • Phone: (416) 287-7560
  • Email:

Health & Well-being Programs & Services

  • 263 McCaul Street, 2nd Floor
  • Toronto, ON M5T 1W7
  • Phone: (416) 971-0537
  • Email:

Step 2: Further Questions and Support

If you would like consultation regarding the Accessibility for Ontarians with Disabilities Act (AODA) standard obligations or if you would like to provide feedback regarding services provided by the University of Toronto relating to accessibility, we would like to hear from you.

Accessibility for Ontarians with Disabilities Act Office

  • Faculty Offices, Room 356
  • 155 College Street
  • Phone: (416) 978-7236
  • Email: